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Face and Voice = Essential Communicators

June 18, 2013

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There are certain bridges that are not worth crossing, no matter what others think. Loyalty and relationships are important.  Tony Dungy, Quiet Strength

That quote jumps from every picture and presentation I’ve seen of Tony Dungy.  He never needed to say it because his face and voice always say it.  You should be like that.  Your face and voice define you.

Use your face and voice to communicate needed messages and lessons to those you serve.  Engage the power of your passion and allow the deep roots of your heart to be visible.  Common management philosophy leads to common results.  Great leaders such as Tony Dungy, legendary coach and motivator, allow face and voice to say, “Commitment counts,” even when others want to avoid transparency.

Speed of communication does not replace the need for face and voice.

Mass of communication does not replace the value of face and voice.

Repetition of communication does not replace the power of face and voice.

Face and voice communicate beyond words into value, passion, and power.

“Let’s discuss this,” announces the executive.

A gregarious and generous leader brings comforting value in communications that reaches the heart of those following when face and voice are engaged.  An opportunity to discuss with such a person is welcome.

An angry and tempestuous leader stirs anxiety through face and voice.  An opportunity to discuss may be avoided.

A pompous and persuasive face and voice bring different understanding to the same words spoken by a serving and heartfelt communicator.

The message can be the same, but face and voice provide platform.

Great leaders are masters of face and voice and command control of them at appropriate times and places.  Greatness of communications comes out of the transparency of that face and voice.  Sure there are false faces and feigned voices of politician leaders.  You don’t have to be in politics to lead politically.  You don’t have to be a political leader if you are a politician in the service of the people. Those around the false faced politician discover over time the difference and words become hollow and leadership ability wanes.

One of my great communicator friends is Carey Casey, CEO of the National Center For Fathering.  I love to be around Carey and let him rub off on me.  During one of our early conversations, upon walking up to me he said, “I remember you, you’re the one with the kind face for everyone.”  His observation shocked me and pleased me.  Certainly there are many days my face and voice communicate other stances, but this was the one he received and valued and affirmed.  It was a transparent communication back to me of what value I was bringing into relationships.  Face and voice communicated for me where letters and email might not.  Carey’s face and voice will always say to me, “open, honest, forthright, committed” framed in that and other interactions.  Every communication I receive from him will be tampered with his face and voice. (Catch Carey at www.fathers.com)

Be you.  Let that face and voice of your deepest heart come out.  Quit hiding behind emails and power point presentations. Take your face and voice out there and engage.  Of course there needs to be a compassionate and concerned heart that leads for the good of others for a servant leader, but that is another missive.

Ready to do something big in your organization?  Call me at 405-388-8037.  Let’s talk.  phil@shepherdok.com

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