The Speed of Trust and the 3Cs

Good leaders surround themselves with good leaders.  Good teams submerge themselves in good practices.  Good people doing good action with good processes produce great results.   It works.  Great results flow. They don’t take onerous work. The people, the action, and the process make it happen. So what does a great flow look like?  Trust builds …

Where is the Blue Sheet?

Pursuit of excellence demands detail attention.  Audit trail, decision criteria, review stats, goal progress, and historical databases seem like a plague that plugs up progress.  Not really.  Only if they are not consistent with the flow of the organization engine and customer demand do they interfere.  They are necessary actions that meet legal requirements, compliance …

Manage Well – available on kindle now.

Power Principle Choices: These subjects were selected by members of teams I’ve managed as their favorite sayings learned working with me.  In a surprise session, they unveiled a 31 day flip book with key sayings they had heard from me over and over.  Apparently, they are such a part of my vernacular they decided to keep …

Confidence Builders

Team building returns rewards. Leaders gain ground in respect. Team members gain ground in confidence. The organization gains ground with increased results, greater capacity, and improved capability. Boost team by intentional confidence building. Yes, you have that power. Your influence will draw confidence from the well of team member souls. At first, you may meet …

Common Grounds: Training Tenacity

Exerting your vision through your people and customers requires training. You need to train team. You need to train prospects and customers. You need to train yourself. You need to train your board. You must perform with consistency, congruency, and tenacity.  They may resist.  Do it anyway. Train Your Team Customer Service: A relaxed customer service …

Common Grounds: The Fearful and The Brave

Pursuing growth takes courage. Often, it means a paradigm shift. The brave take bold steps. Every executive, director and manger come to moments of decision. Some require bravery. Some require casting off fear. A brave decision maker in any business or organization must know three things. “I find the great thing in this world is not …

Common Grounds: Solving Workflow with Leadership

Quality is best managed by leadership. The conversation with a commercial manager of multiple in-plants was revelatory. His responsibility covered a variety of situations of business and higher education where management had been sourced. Each instance had a mix of team members who were employees of the institution or business and team members working for …

Common Grounds: Build Better Budgets with VISION!

Budgets promote vision with numbers. They just do. A lackluster budget process represents a lackluster vision. An engaged budget process with visits to key stakeholders and excitement for new or enhanced offerings brings engagement. A comprehensive budget plan that considers and promotes the vision of your key stakeholders/customers brings good support. Organizations work through new …

Manage Well: The 3 Questions

Bring a team into high productivity and positive morale with “The 3 Questions”.  Managers must master these.  Imbed them into your psyche.  Repeat them in your sleep.  Make them your meditational mantra.  Get it. What is the down-line impact of this action?  How often do you have problems in production or sales or finance because …

Manage Well: Reasonable Price and Trusted Service

If I can do this for a reasonable price, will you do the business with me? The executive and manager establish thought pattern and policy among service and sales and customer.  Go for reasonable price business.  The bid mentality prevalent in many industries is predicated on being short changed in a transaction.  Reasonable price is …