The Prize Goes to the Winner: Success has 4 Cs not two.

A few good men served today ( Nov 28, 2016) at Ohio State University. During a campus attack from a madman, they responded with character, competence, compassion, and chemistry. How rare do we see these three in action? In our age of self-service and self-serving, we are missing large quantities of courage, discipline, orderliness, compassion, reliability, accountability, selfless giving, and selfless service.  Journalists attribute their response to military preparation.  Maybe, but I bet there were other military trained on campus and maybe even in the room.  These men had something more.WordItOut-word-cloud-922060 (1)

These men stood to the moment. When word went out, they organized their class of students away from the door. Then they placed themselves in harms’ way at the entrance to the room. Had the attacker walked into that room, he probably would not walk out. They showed character, competence, compassion, and chemistry under pressure. Under pressure we are our better selves and we are our worst selves. We choose each time.

Yesterday, a man came to me in my office and asked me an odd question. “What is prudent?” He was looking for a dictionary definition. A quick anger assessment that we do had thrown an unfamiliar word at him. Arms crossed, face scowling, hard life screaming from his face, he looked for an answer. For a moment, it was hard to answer. The temporary confusion was not because I was stumped for a definition. It has hard to answer because it means so much. To summarize, a prudent person does the right thing at the right time with the right wisdom backing the choices. A prudent person would not be standing in my doorway taking an anger assessment because he was on probation, community supervision, supervised by the state.worditout-word-cloud-1956501-prudent

A little later I was on the phone with a case manager overseeing a family situation. Seems the man and woman showed up for a court hearing on neglecting their children while they were high on drugs. Bad had gone to worse. Maybe they are good hearted and imprudent. Nevertherless, they chose to put their children in danger and now the children are under conservatorship in foster care and the parents are being supervised by the state.

The men in the first story sound like my children. I would place my life in the hands of any of my daughters, sons, and their spouses. I trust their decisions over their homes and families and neighbors. They do not believe the way I believe on every subject. They do follow prudence. They do exhibit wisdom in right choices over and over and over. They do exhibit the 4 Cs of Success multiplied by lives lived for Christ.They don’t need me, my wife, or the state to supervise them.  They have been raised.

The men in the first story sound like key employees I have had over time. When they show me the balance of character, competence, chemisty, and compassion, I invest trust and training and increasing responsibility and watch them grow. Consistency and congruency takes over and multiplies their contribution. Talking to my assistant yesterday, I told the story of one such colleague. When this person came to work for me, she could not show up regularly and her work results were erratic. But underneath her chaos, I saw the 4 Cs of success. Over the years, we walked through developing good work habits, learning good work skills, and living through deaths and distractions that life throws us. Her contribution increased as the 4 Cs ordered her life and her income and influence quadrupled. Income in life is directly proportional to contribution.

How does it work? The 4 Cs of Success produce a consistent and congruent contribution. Here is the formula (Character + Competence + Compassion + Chemisty) x (Consistency + Congruency) = Contribution3 . This missive is already too long, so you must read the next few to get the full story.
Note: SOLUM Community Transformation Initiative is a 501c3 dedicated to fixing fractured families. We work with strugglers to stabilize and unify homes. Make your financial contribution today to turn the corner in character for men and women and their children. http://solumcommunity.net/give

Check out the definitions of prudent. Synonyms and Antonyms of prudent (merriam-webster online dictionary) http://www.merriam-webster.com/thesaurus/prudent

Risk It! Be an “ABLE ALSO”

The intensity of being a contributor versus a consumer brings us to moments of challenged ability.  Be one that is able in the moment needed and others will entrust greatness into your hands.

 2Tm:2:2: And the things that thou hast heard of me among many witnesses, the same commit thou to faithful men, who shall be able to teach others also.

 Winners Make Commitments.training

Losers Make Promises.

 In these few short words to Timothy, Paul revealed a tremendous portion of the key to his winning life.  Look at the word choices. Among Many Witnesses.  The Same.  Commit.  Faithful Men.  Able Also.

Among many witnesses.  Paul was not afraid for his life to be tested against witnesses.  His words were true and he stayed with them.  What witnesses heard years before still was true of his life.  Timothy was charged to make sure solid teaching, life, and words passed on to other men of commitment.

The same.  Paul was open in his life.  He committed himself to being like Jesus. The same yesterday, today, and forever.

Commit.  Paul was not noncommittal.  He made commitments and expected others to do the same.

Faithful men.    These are hard to find.  Paul never gave up.  Betrayed continually, he never gave up looking for faithful men.

Able also.  We can be an “able also”.  An “able also” does the same in making commitment, sticking with it, being faithful, following through, endures all things, bears all things, believes all things, hopes all things.

Promises are cheap.  “I’ll be there.”  MEANS “If it fits the pressures of the moments right before.” OR “Whatever it takes to get you to quit asking.” .  “Til death do us part.”  MEANS “Until I redefine what I meant.” OR “Until I don’t want to handle the pressures anymore face to face.”

Commitment is expensive.  “I’ll be there.”  MEANS “Whatever the cost, I’ll rearrange life to get me there.”  “Til death do us part.”  MEANS “I will stick it out though I may not feel like it.  “I will take control of my feelings and bring them to submission in Christ.”

Psalm 15:1: LORD, who shall abide in thy tabernacle?  who shall dwell in thy holy hill? 2: He that walketh uprightly, and worketh righteousness, and speaketh the truth in his heart. 3 : He that backbiteth not with his tongue, nor doeth evil to his neighbour, nor taketh up a reproach against his neighbour. 4: In whose eyes a vile person is contemned; but he honoureth them that fear the LORD.  He that sweareth to his own hurt, and changeth not. 5: He that putteth not out his money to usury, nor taketh reward against the innocent.  He that doeth these things shall never be moved.

Take Inventory

What does it mean to be an “ABLE ALSO”?

What changes do I have to make?

Are there repairs that need to be done to broken commitments?

When am I willing to start?

Make Application

Write what you are going to specifically do in the next 30 days about this.

Pray To Be An Able Also

Father, make me an “ABLE ALSO”.  Change the way I promise to commitment.  Instill in me faithfulness.  When I am faithless, You are faith-full.  Make me like Jesus, the same yesterday, today, and forever. Psalm 51:10: Create in me a clean heart, O God; and renew a right spirit within me. 11: Cast me not away from thy presence; and take not thy holy spirit from me. 12: Restore unto me the joy of thy salvation; and uphold me with thy free spirit. 13: Then will I teach transgressors thy ways; and sinners shall be converted unto thee.

Presence Communicates Production Priority

Managers and leaders communicate priority by where they spend their time. Production teams make America happen. A walk through a production press room tells the workers they are important and what they do is important. Stopping by the front desk in the morning and looking the receptionist in the eye followed by a specific word of appreciation tells the company that guests are important. Openly discussing decisions and gaining feedback from the team along the way gives them a stake. Presence communicates production priority.

30 years of overseeing production teams 24/7 leaves me with a little insight on helping a shift through their day. Every shift is a day in itself. Each one needs right attention and priority.

Every meeting you attend, every walk down the hallway, every lunch in public communicates your deepest heart. You are being watched. An encouraging word, a kind action, opening a door for someone else, or a playful interchange all communicate compassion and priority.

An ancient proverb tells us to not muzzle the oxen as they tread grain. One visual picture we draw is of an ox pulling along in a field being harvested. He needs to munch a little every once in a while. He needs to gain benefit while working, not just at the end of the season. Your presence and encouragement is one of the daily benefits you can give with little cost and great results. Corporate parties, big meetings and bonuses help. They can never replace personal attention and involvement. Presence communicates production priority every day and communicates concern for the people.

Early In The Day Sets A Tone
A manager starts the day for work teams. A little whistle up the hallway in the morning tells the team it is a bright day. P lesant greetings communicate positive expectation and confidence. It is not just physical presence but emotional engagement that builds a productive team of individuals bound by mission.

Middle Of The Day Stimulates
By mid day in a production crew, sales team, customer service group, or any other set of individuals bound by mission, there have been problems. Opportunity to turn dour has come many times by noon. This is one perfect moment to inspire and prioritized. Where you spend the last minutes before lunch tells the team where to focus.

A purposeful and thoughtful communication to key team members on priority projects can keep problems from dominating. Customer service needs to keep moving while issues are resolved. Down equipment needs attended. Production schedules may need adjusted considering current availability. Sales teams may need a pep talk to overcome any weight of complaints.

End Of The Day Rules Over Tides
By the end of a good day, there have been powerful moments and struggling moments. Tides have pressed against the team attempting to bring them to defeat. They need presence. They need reinforcement that the customer is king and the team is in your heart. You need to let them know you are one their side. Before you go home, visit the oncoming team and give them the same whistling start you gave the first team.

Summary: Presence communicates production priority. Production is the ox of your company. Sales must happen. Production must run seamless. An ancient proverb tells us to not muzzle the ox as he treads the grain. Consider your time and attention and presence as unmuzzling the oxen. Invest in your people. They are the strength of the company.

Be Busy Building Better Business.  Have a Great Day!

Phil

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Bottom Line Counts…. Someone told me…. Four Questions You Better Answer

Someone told me the bottom line counts.

Someone told me that a respectable blog begins to mature and gain acceptance at 50 posts and 100 posts.

Someone told me that you should blog at least once a week to stay in the minds of those that read blogs.

Someone told me that you need to get a life and not blog so much or sit around reading FB and LI and Twitter and Pinterest and Tumblr and, and, so much.

Well, bottom line results count more than what someone told me.

Every company is pressed to improve the bottom line, not improve blog hits and social media viral statistics.  If those items can be directly related to your revenue to expense ratios, then you need to dog them daily.  If those items just make the marketers feel better about themselves and all the attention they are getting, you need some “come to Jesus” meetings and explain you are in business to make a profit not be pretty and cute and liked.

Ask yourself:

Has my socialization spend in marketing improved revenue?

How much did it cost me per improved dollar in sales for my socialization?

Has “promoting the brand” with no discernible impact on bottom line been replaced with socialization tactics?

Have I distanced my customer base through using socialization versus good old fashioned phone calls, personal notes, and visits from the sales team?